Customer relationship management

Be personally available to your clients
Try to form working relationships with them
Let your clients know you appreciate them, send them a handwritten thank you
Remember personal details about clients & send them cards
Follow up all existing customers to see if they need anything and are happy
Ask your clients how you can serve them better, listen and act on their replies
Participate in a trade show, get a booth or at least attend events and talk to people
Throw parties or events for some your best clients, but keep it small to network
Send personalised brochures on a new product/service before general released
Send updates on industry news that may be beneficial to your clients
Give a special client your business card with your home number on the back

6 Likes

Wonderful insight

3 Likes

Thanks for appreciating

5 Likes

@Akol_Job thanks 4 the advice

4 Likes

Thanks for sharing.

:+1::heart:

5 Likes